Loyalty

Turn every order into a reason to return.

Guests earn and redeem rewards seamlessly—no third-party app, no punch card. Included in every Popmenu subscription.

Set up Loyalty

How it works

Points that pay off.

Increase repeat visits, check sizes and long-term guest value.

Guest contacts become members instantly

Anyone in your guest database on Popmenu is automatically enrolled. No separate signup.

1 point for every $1 spent

Points are calculated on the pre-tax, post-discount subtotal after a successful online order. If an order is canceled, any awarded points are removed automatically.

Redeem at checkout — one tap

Reward options appear in the cart and at checkout. Guests choose which reward to apply. Only one discount per order — rewards can’t be stacked with other offers.

Rewards inject into your POS

On supported POS systems, redeemed rewards are applied as transaction-level discounts — no manual entry from your team, no opportunity for error.

Default reward tiers

Rewards your guests actually want to earn.

Popmenu Loyalty ships with three ready-to-go reward tiers. Adjust the points thresholds, amounts, and names from your dashboard — changes apply immediately.

Add, edit, or remove reward tiers any time
Set custom point-per-dollar earning rates
Name each reward however you like
Manually adjust a member’s points from their profile

Learn more

Features

Loyalty wherever guests are.

Works online on every device

Points accrue and rewards redeem on your Popmenu website and branded app — on desktop, tablet, or phone.

Migrate from your old provider

Switching from another loyalty program? Import your existing members and carry their point balances over — no one starts from zero.

Supports multiple locations

Run Loyalty across multiple locations within the same brand. Guests earn and redeem across your whole footprint, building loyalty to the brand — not just one spot.

Toast POS integration

Points at the counter, not just online.

Popmenu Loyalty integrates directly with Toast POS, so in-store transactions earn and redeem points just like online orders. Your staff can look up a guest’s account at the register — no loyalty card, no separate app.

In-store purchases earn points automatically through Toast
Cashier can look up guest by name, phone, or email
Rewards redeemable at the point of sale
Redeemed rewards applied as transaction-level discounts
Balance syncs in real time across online and in-store

In-store accrual and redemption is only supported via Toast POS. Other POS systems support online ordering only.

Branded app

Loyalty in your branded app.

Popmenu’s branded app puts your restaurant on every guest’s home screen — with Loyalty built in. Guests check their points, see available rewards, and order with one tap.

Points balance visible at a glance on the home screen
Rewards appear and apply automatically at checkout
Your brand, your colors — not ours

Learn about the branded app

Square Loyalty

Already on Square Loyalty? It still works.

If you run Square Loyalty in-store, Popmenu connects to it directly. Guests earn and redeem their Square points on online orders placed through Popmenu — the same program, extended online.

Online orders earn Square Loyalty points automatically
In-store and online balances stay in sync
No second loyalty program to manage
Works with your existing Square setup

Single location

Multi-location